Welcome to Tideo! We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information through the Tideo platform.
1. Information We Collect
a. User-Provided Information: This includes information you provide when registering for an account, such as your name, email address, and payment information.
b. Service Usage Data: We collect data about how you interact with our services, including the types of content you create, time spent on the platform, and your preferences.
c. Technical Information: This includes information about your device, IP address, browser type, and other technical data that helps us provide and improve our services.
2. How We Use Your Information
a. To Provide Services: We use your information to operate, maintain, and provide the features of Tideo, including customer support and billing.
b. To Improve and Optimize: We analyze usage patterns to improve our platform and develop new features that meet your needs.
c. To Communicate: We may use your information to communicate with you about updates, security alerts, and support messages.
3. Sharing Your Information
a. With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, payment processing, and analytics.
b. For Legal Reasons: We may disclose your information if required by law or if we believe in good faith that such action is necessary to comply with legal processes.
c. In Case of Business Transfer: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Security
We implement robust security measures to protect your data from unauthorized access, alteration, or destruction. However, no security system is impenetrable, and we cannot guarantee the security of our database.
5. Your Rights and Choices
a. Access and Update: You can review and update your personal information through your account settings.
b. Opt-Out: You can opt-out of receiving promotional communications by following the unsubscribe instructions provided in the emails.
c. Data Deletion: You can request the deletion of your account and associated data by contacting us.
6. International Data Transfers
Tideo is based in South Africa and the information we collect is governed by South African law. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to South Africa and other countries.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@mail.tideo.io.
Welcome to Tideo! We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information through the Tideo platform.
1. Information We Collect
a. User-Provided Information: This includes information you provide when registering for an account, such as your name, email address, and payment information.
b. Service Usage Data: We collect data about how you interact with our services, including the types of content you create, time spent on the platform, and your preferences.
c. Technical Information: This includes information about your device, IP address, browser type, and other technical data that helps us provide and improve our services.
2. How We Use Your Information
a. To Provide Services: We use your information to operate, maintain, and provide the features of Tideo, including customer support and billing.
b. To Improve and Optimize: We analyze usage patterns to improve our platform and develop new features that meet your needs.
c. To Communicate: We may use your information to communicate with you about updates, security alerts, and support messages.
3. Sharing Your Information
a. With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, payment processing, and analytics.
b. For Legal Reasons: We may disclose your information if required by law or if we believe in good faith that such action is necessary to comply with legal processes.
c. In Case of Business Transfer: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Security
We implement robust security measures to protect your data from unauthorized access, alteration, or destruction. However, no security system is impenetrable, and we cannot guarantee the security of our database.
5. Your Rights and Choices
a. Access and Update: You can review and update your personal information through your account settings.
b. Opt-Out: You can opt-out of receiving promotional communications by following the unsubscribe instructions provided in the emails.
c. Data Deletion: You can request the deletion of your account and associated data by contacting us.
6. International Data Transfers
Tideo is based in South Africa and the information we collect is governed by South Africa law. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to South Africa and other countries.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@mail.tideo.io.